Privacy Statement

Quality Urea Solutions (QUS) takes your privacy very seriously. We respect your privacy and protect and maintain all personal data in accordance with the General Data Protection Regulation (GDPR). This privacy policy sets out how we use and protect any information that you give us when you use this website or contact the business by phone, email or post.

Should we ask you to provide certain information by which you can be identified when using this website, or by phone/email/post then you can be assured that it will only be used in accordance with this privacy statement.


What we collect

The data we collect is limited to that provided by the individual. 

We may collect some or all of the following information:

·        name and job title

·        contact information including email address

·        username and password

·        address and delivery details

·        personal data relating to the browser or device you use to access our website

·        any other personal data you provide


What we do with the information we collect

We are only holding the information we require to facilitate the fulfilment of our contract with you or because we believe have a legitimate interest to process your data for business purposes, which may include:

·        communicating with you, providing customer service and safety information

·        arranging deliveries

·        identity verification

·        to apply with applicable law and regulation

·        to monitor use of our website and online services

·        promotion of new products, special offers or other information which we think you may have a legitimate interest in

This information will only be used by QUS and will not be passed on to or shared with any other third party unless for the fulfilment of our contract with you or to comply with any legal requirements.


Storage of data

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.

We do not store payment, debit or credit card data.


How long we will hold your data

We will not keep your data any longer than necessary, subject to legal retention requirements. When it is no longer necessary for us to retain your personal data, we will dispose of it securely.


Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic and identifies when you visit a particular site. Cookies allow web applications to respond to you as an individual and tailor operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse traffic data and improve our website by tailoring it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.


Links to other websites

Our website may contain links to other websites of interest - please note that we do not have any control over any other website and cannot therefore be responsible for the protection and privacy of any information which you provide whilst visiting such sites.


Controlling your personal information

You have the right to restrict the use of your personal data for marketing purposes and can exercise such right by contacting us by email, telephone or post, even when you have previously agreed to us using your information in this way. 

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

You may request details of personal information which we hold about you under the General Data Protection Regulation Act 2018 by writing to Quality Urea Solutions, JE Morten Ltd, Tunstead Milton, Whaley Bridge, High Peak, Derbyshire, SK23 7ER.

If you believe that any information we are holding about you is incorrect or incomplete, please write to or email us as soon as possible at the above address so that we can promptly correct any errors/omissions.